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WARRANTY

Last updated: April 3, 2023

This Warranty clause describes our policies to cover product defects or damages, and also shows procedures how to return or exchange products You purchased on this Website and to receive replacement or refund accordingly.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Warranty clause:
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to Marumi Optical Co., Ltd. 6F D'sVARIE Bldg. 4-13-11 Taito, Taito-ku, Tokyo 110-0016 Tokyo, Japan.
  • You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.
  • Website refers to Marumi Filter, accessible from https://www.marumi-global.com/
  • Warranty means this Warrantly clause the Company originally sets forth.

Marumi warrants its products to be free from defects in material and workmanship under normal conditions of use, for One-year based on the date of original purchase. The normal conditions of use does not include;
- Glass breakage and damage due to dropping or any similar incidents caused by users.

The Company can only provide guarantees for the products being purchased on this Website. If You have purchased marumi brand products from other channels, contact that store You purchsed.

  • The warranty can be applied only on presentation of the proof of purchase via our Website with the correspondent email or purchase number. 
  • If the Company checks the condition of the returned products and confirms it is covered under warranty, the defective products can be replaced free of charge. 
  • If the product has been discontinued and not availalbe anymore, warranty replacement can be made with a current model of the same quality performing the equivalent function.
  • Any shipping costs incurred when returning and receiving replacement will be covered by the Company unless otherwise specified.

Warranty claim

Contact Us

If you have any questions about this Warranty clause, You can contact us:
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